Customer Ratings & Reviews

It was very good experience in the store employees cooperate and the way they display the items it is so good

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

Worth the extra money was able to get my broken tv replaced

I bought this for an open box TV, but I have returned the TV and never used this.

Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

The five year warranty seemed like a good choice when purchasing my first Insignia brand TV. I had previously always purchased a major national brad and wanted a bit of peace of mind. I have not yet needed the warranty after just a few months but that is all going.

Super great service. I really enjoyed my experience and am very satisfied.

Thank goodness for the warranties makes the process of buying easier knowing you're back up by BB. This warranty protected me and got me a new tv cause my unit became defective.

My Samsung tv had black circles in the screen during white screens tv was replaced with no problems

Bought the warranty with our last TV and it died. So glad we did. No questions asked, repair or replace and you get to keep on trucking. Happy to buy the same protection on our new TV!

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

Usually, I never get the extended warranties, but in today's age of electronics, its a sound investment.

Worth getting, as it's reassuring to know that your product is in good hands

This protection plan has been a real life saver in the past. Now, I buy the plans for most of my purchases from Best Buy!

My Geek Squad Protection is the best purchase I could have made! I've had to use my plan twice so far since purchasing the TV. Once for the TV wireless capabilities, as the internal connector was not working, and once for the remote when the IR reader stopped working. The Geek Squad provided superior service both times. The wireless issue did take longer to solve, as the part was on back order for some time, but the Geek Squad kept in contact with me weekly to update me on the expected arrival and to let me know they'd not forgotten about me. Wonderful customer service!

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

Anytime I purchase anything over $500 I always purchase the extra protection plan. This way I know if something happens to my tv in that 5 year duration. Everything is covered as far as replacement parts, labor etc....

Fortunately i haven't had to use it on my latest purchase but i have needed it on other purchases and was completely satisfied with the way it was handled and the results It's a Must have for electronic purchases for me

Protects my electronics and if they can't repair they replace. Love it