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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30550 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 30,550 reviews
  • Rated 5 out of 5 stars

    Geek squad covered me for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great quality! So clear!! I could not be happier the quality when playing games is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Knowing its coveres for 5 years makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service; Very Professional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service and are very professional. Highly recommend anyone rely on their expert knowledge. The Geek Squad installed and calibrated my TV. You cannot imagine the expertise required to make the necessary adjustments to the settings to make a TV picture and the sound perfect. Let the Geek Squad install and calibrate your TV. They really know what they are doing and it really makes a huge difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS IS A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it"s great to have..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in and installed my TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my Lg OLED

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squad protection plan for my Lg OLED, the first TV I had got screen burn in and this plan replaced it with a Lg OLED 3 years newer with another extended warranty all included with no out of pocket expense. Best money spent ever. After 3 years to receive a better TV with another 5 year warranty. That’s what I call a no brainer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. Great add on value to your tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat getting protection and troubleshooting abilities with expert technicians when it comes to your electronics. I've been dealing with Best Buy for 15 years and have never been disappointed with it's services. I ALWAYS get the Geek Squad Protection Plan for peace of mind and assurance of my product. It's the only way to go. Get quality products and quality service. You'll be happy that you did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the added protection for your rental units.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy these!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little wobbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has some wobbly frames that needed to be repaired. But other than that it's perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the geek squad plan for major item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had nothing but great experiences with geek squad services from delivery to repairs never any hassle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for insurance for my 98” television. It is a little pricey but the coverage is good and it would pay for itself with one call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart, protect yourself and your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new tv. Was using an older 1 given to me and it went out. I made sure to buy the protection plan so if something happened I knew I'd be covered for any help I'd needed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek's Standard Mod Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Service is your modern day Mod Squad. When the going get tough. Geek squad pull the rabbit out of the hat and the tough get going. Geek squad, like Mod squad give you and your products, purchased items or services and warranties that much needed burst and boost of complete added protection. You can't go wrong or astray. Geek Squad Standard Protection will make your day..

    I would recommend this to a friend