Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30552 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 30,552 reviews
  • Rated 5 out of 5 stars

    Great for everything except damage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large curved and clear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice size for a small desk. Curve adds some nice angles to the view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy the geek squad protection plan was purchased. This purchase will give me peace of mind in case something happens to the television. Even though the television is new sometimes things happen unexpectedly without warning. So having this will eliminate any uneasiness of this purchase. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bummed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consider no use, small % rebate to add value.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, reasonable cost, but could be made better with a "no use" small rebate. If you do not use the insurance at all. They rebate 25% of the cost in gift card value? This would add value and make the insurance even more attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my dad a new TV and there was no doubt that I was going to purchase a 2 year protection plan. I have purchased a tv in the past and did not get a protection plan, after my 1 year warranty was up I started to notice screen burn in...needless to say there was nothing I could do about it. Not no more, that will never happen to me again. A MUST HAVE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service I received was favorable The geek squad replaced my TV with a newer one and delivered it right into my living room. They were friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sleep better at night because I'm protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Samsung - 55" Class Q80T Series QLED 4K UHD Smart Tizen TV and wanted to feel extra secure so purchased the 5 year warranty plan. Hope I never have to USE it but if so ok I'm ready! From the past experiences I've had with Geek the SQUAD all went well when they came to my home to Calibrate my TV. They took their time and were very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its an ok size for my room not too small and great price for Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember what this geek squad is for but it’s always good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd swide was a great help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They We're very efficient in coming to check my t. V. And getting everything set up to get exchanged in a very timely manner, very grateful for their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free protection. Never know when things can and will go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when need them they are fast and do it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the cost of UHD 4K TVs rising, we could justify the cost of a 100% 5 year warranty through the GEEK Squad to give us peace of mind. We had the recent experience of another brand TV dying completely 2 months after the manufacturers warranty expired but was able to get a new 4K 60" TV at no cost to us under our extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan incase the unthinkable happens to an open box item

    I would recommend this to a friend