Customer Ratings & Reviews

I always purchase the Geek Squad protection on consumer electronics if the cost of the product is substantial, or if the protection provides for cleaning, replacement, etc. I have used Geek Squad protection a couple of times and was satisfied to receive a replacement product through the local store without having to wait for one to be shipped from a replacement service center, or having to wait for the non-functioning product to be evaluated.

. I will also be purchasing the protection for gifts for my parents so they can also have the same piece of mind. I purchased this back up plan in connection with one of the TVs that I use for gaming and watching streaming movies It is great to know that I can have the peace of mind that my item will get fixed if there is a problem.

Great people and great help they answered all my questions right away

Always reliable and have the answers I need if there's an issue with my tech

Fast and easy delivery and great service online. Will buy online again. .

Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

I will never buy something from best buy without this. It has paid for itself time and time again. Got a replacement on my tv within 48hrs of the claim. Great warranty as always.

Best warranty for electronics! Feel much safer with the Geeksquad.

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

Great guys on geek squad much prefer over contractors

5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

The way to go to protect your investment ... A must have!

I have had TV's have an issue after mfg. warranties end. So, by purchasing the extended warranty thru Geek Squad on a few occasions have save myself from buying an entire new tv. In fact, one-time parts were unavailable, and they gave me a card to buy a new tv.

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

Friendly customer service took care of my problem very quickly