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Customer reviews

Rating 4.6 out of 5 stars with 974 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 974 reviews
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that the tv will be protected thank u bb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it works out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at best buys recommended that I protect. I'm praying everyday I dld the right thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute no brainer to protect your precious investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got everything working for me when I was stumped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people to work in devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have they do great work…………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting protection for any product you buy is a great thing! The geek squad goes above and beyond to make sure you are protected. Would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the condition of my open box purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and great customer service. I will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have. I know that if I have a problem that it will get fixed. They have prompt service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to submit a request for remote replacement and am having a hard time finding where to do this. As long as it’s replaced at no cost I’m cool with geek. Otherwise....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent attention, they explain in detail everything you should and how you need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered very good warranty policy which can be used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fantastic on doing a return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. They know what they are doing will always go to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home warranty Samsung 43-inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Price to Pay for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy great service! Always helpful to customers

    I would recommend this to a friend