Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 30,565 reviews
  • Rated 5 out of 5 stars

    Always purchase for pricey electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE WAY TO GO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really glad that geek squad is available. Now i know that if and when it is having trouble i will have coverage for it and the geek squad will help out!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get geek squad protection for 2 years for 43.99 literally covers anything will replace brand new instead of the best buy protection because that one was only for 1 year at 199.00 for a membership yeah ok nice try

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty was great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a tv with the extended warranty. A yeast later, the TV had an issue ans instaad of fixed, we opted for the gift card and we upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and it was a great buy sounds amazing! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no brainer for OLED TVs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer for OLED TVs as it covers screen burn in (image retention)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overly qualified × way too good. i love their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad resolved my issue quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken Greek Squad protection plan for my 43inch samsung tv. Everything went smooth and easy with protection plan when i hd issues with my TV and exchanged with new tv which is working great so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moms TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful during our transaction, helped us as soon as we gotr therer asnd even loaded our TV in the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty, just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ! would recommend them..anytime..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting my investment on 4K TVs is a must, and purchasing the Geek Squad's 5-year warranty on each TV is a no-brainer. I did this in the past and it totally paid off when my much older set had issues before the protection plan was over. They replaced my entire set with a brand new one years ago. It pays off in the long run, trust me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get service, great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have been out $3,500 if it wasn't for this protection plan. I'm now a believer in purchasing these plans as they replaced the tv for a new one no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up everything after they were done no fuss just hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad helped me through easily.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan for a little you are covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem on Hisense Tv's but there's always a first time, knock on wood. I bought the TV reg price was $1000, for 75", I got on sale for Christmas for $600.00, The protection plan was $ 75. or close, I am proud to be protected. I had the use the plan on another model TV, and bestbuy honored very well.

    I would recommend this to a friend