Customer Ratings & Reviews

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Great service from everyone in the store. Happy with the outcome.

I just love the idea of a 5 year Geek Squad Protection plan. It covers everything including lightening. We live in Florida so that could be important. I do hope I never need to use this reasonably priced product!

LG 65” OLED 5 year extended warranty for $300 when TV cost $1333 on sale and geek squad installed for $200. Great service guys installation with two Apple TVs also on sale

Best buy has one of the best policy! Helped me with an older TV when the screen started getting lines

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

Haven't had to use their services yet but will with the computer I just bought

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

Haven't had to use Geek Squad Plan for this purchase(and hopefully won't have to!) but in years past, it has been a sense of relief when I damaged an essentially brand new phone. Geek squad protection is worth the peace of mind with some of these expensive tech purchases.

used but in very good shape love it just like new thank you

Efficient and great services tv was great buy , we will continue to buy

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

Always a needed purchase. Just in case. I love the Geek Squad!

A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

Amazing TV for an Amazing price. would definitely go back and purchase another tv from this best buy.

Agents set up my new tv. However, it was frustrating getting them to come to my house. Miscommunications happened several times. But, overall, techs were very knowledgeable and helpful with my questions.