Customer Ratings & Reviews

love the peace of mind knowing that Geek Squad has my back

The Geek Squad was wonderful when I had to replace my television. The process was really easy and the exchange went by flawlessly.

Feels good to be protected by a warranty that will cover majority of the things on the television

I haven’t had any problems with it yet! I only wish that the sound quality was better.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Geek squad protection on a 32 inch tv just for the basic coverage.

This product save me when my tv went out on me thanks to geek squad

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

This 2 year plan was great to purchase for my device.i didn’t have any problems with this

Always great to have a warranty on the event something breaks and geek squad is always super helpful

tv mounted etc............................................................................................

So happy to have y’all at our disposal thank you so much

Geek squad great company had issues with my tv they replaced it!!!

The Geek Squad is always on call when you need help with the product you bought