Customer Ratings & Reviews

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

I bought a 85 inch Samsung tv from Best Buy and to be frank, I’m loving it very much. It’s very easy to use and i have not had any difficult problem setting it up.

Get it! Get it! Get it! Trust me if you have a very active household this is a great buy for you and your family!

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

I would have given 5 stars because the protection is good but Best Buy in store customer service tried to make me pay twice for Geek Squad protection if my son hadn't noticed

If U need the Coverage its comforting knowing that you have five years if the need of repair or replacement arises

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

Any time I puchase items I always make sure to add on Geek Squad. The service is very helpful whenever you have issues or questions

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

I like the service I like the fact that I feel comfortable knowing that all my items are protected and also getting TV mounts in, not having to worry about doing the hard work

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

I bought this tv for my mom, and she loves it. The quality is amazing, just purchased a smaller one for my daughter.

The seller was very friendly and explained everything well.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

I did not initially purchase Gerk Squad for my TV, but during the grace period we had an issue and needed assistance. Geek Squad showed up right on time!!

Feeling very confident about geek squad service. That’s why I took the extra coverage.

I like the idea of in-home service. It would be a pain to dismount from wall to bring it in for service.

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.