Customer Ratings & Reviews

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

Purchased to go along with a 50 inch Insignia TV. Thankfully have not needed to use but it's nice knowing it's there.

Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

4 stars if I have to use it…. 5 stars if I don’t have to use it

Its a piece of mind and easy to use if needed in future.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

They seem to do a good job of taking care of you and honoring their word

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

Great Delivery. Outstanding service. Would recommend

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

Haven’t needed to use it yet but looking forward to the geek helping me out

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

I love the 4K on this, it looks so wonderful with my PS5

Best warranty ever, Everything I buy from Best Buy I get GSP with it

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.