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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 30,818 reviews
  • Rated 5 out of 5 stars

    Service Agreement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is an excellent way to make sure your purchases are working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life happens so gotta protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection from whatever happens. Only right for the money spent on the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picking out a new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a dork not a geek so I paid for that service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad took care of my HP Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job of offering support with Geek Squad. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install the all programs of my computer, antivirus, support, guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service at the moment and they clarify all your doubts with the team, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 85 Inch Crystal UHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek Squad Service around just in case you may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my #1 store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the insurance, only shop best buy. buy all electronics there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

    I would recommend this to a friend