Customer Ratings & Reviews

Not sure what to say about protecting except I am happy best buy offers it

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

Great response time and support, a no brainer for any tech purchases

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

Very good and had no problem loved the items I receive

Benefits for the price was excellent. Will buy again.

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.

My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.