Customer Ratings & Reviews

Best customer services، easy , efficient, worth it ,100%

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

Love the extended warranty on big electronics. Have used it before and is awesome.

The five year warranty is great. I bought a TV years ago and the picture died and the warranty completely allowed me to get a comparable TV. Totally worth the money.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

I always buy an extended protection warranty and Best Buy always honors it when warranted

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

Always worth the extra protection with electronics these days.