Customer Ratings & Reviews

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

It’s good and interesting to watch. High quality tv

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

I'd recommend an extended warranty with any electronic device. Especially a tv or computer.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

TV failed in 11th month. Good backup decision. Buy

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

I have not use the insurance and hopefully I want have to use it

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

The staff were very friendly and very knowledgeable and werent pushy for sales.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

Considering our last LG color panel broke right after the 1 year warranty, we wished we had gotten geek squad like we just did for our new TV. It's nice to know we don't have to bang the back of the TV if something goes wrong.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Have not had to use yet, but have in the pay and had good success with repairing my devices

I have used the warranty and the replacement was quick and easy.

James was professional, knowledgeable, helpful, and friendly in setting up the internal features of the TV.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!