Customer Ratings & Reviews

I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

Geek Squad is Great, I could not get along without them. If I have a Problem I just give them a Call and it it needs to be repaired I can make an appointment and drop it off. GREAT SERVICE.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.

Best Buy Geek Squad has the best protection plans on Electronics as well as they've got the best return policy, exchange, replacement, ect... I highly recommend getting Electronics from Best Buy & purchasing the Geek Squad protection plan.

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

Excellet warranty service. Techs from geek squad know their stuff.

Great peace of mind in case anything happens to my 86 inch tv.

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

Amazing service ver professional def always use them

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

Always there if you need them. Very nice and helpful.

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

We bought this for "protection" but have not had to use it.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

Great service Fast and very friendly people I would recommend it

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.