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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 30,824 reviews
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing they came out to my house very professional and when they couldn't fix it I took the tv back to the store and got a full refund on a gift card to purchase my new tv so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful. Figured out the problem quickly and returned for a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfort knowing I've got coverage since technology changes so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Now, No Worries Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    important to have it! i hear this is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is te best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having geek squad they always help me out when I don’t know what’s going on. Never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to order it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth the purchase for such an investment TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my 70 inch Sony tv go out. 1 week left on my 5 year warranty. They refunded all the money I spent on the TV. Helped me to buy replacement. Great to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes and installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the service quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful for the longtime usage of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and easy appointment set up. Helpful and understanding

    I would recommend this to a friend