Customer Ratings & Reviews

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

When my TV died and I thought I had to buy a new one. Geeksquad protection came in and gave me a full refund

If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

Have not used yet but will definitely enjoy if i ever need it

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

Don’t know if this is good or not, haven’t needed to use it much

Never leave Best Buy without it. Protection value outweighs not having it at all.

I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

This OLED TV looks beautiful and runs like a beast for gaming on console and PC.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.