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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 375 Showing 7,481-7,500 of 30,824 reviews
  • Rated 5 out of 5 stars

    All Geek squad techs ahve been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Devin Fort was on time and installed the sound bar in less than 15 minutes.Total tech membership was the best thing ive ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend on expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use this but having Geek Squad in my back pocket is a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Go Wrong With This Offer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection to have after the tv warranty runs out. So when I saw that Best Buy offer this plan. I absolutely jumped on board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad protection on my products, just in case, and I have had to use it with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. A great value. Great service from the Geek Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Worth Having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Worth Having a protection plan on electronics items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get tv and get your protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save the headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only way to go for all your home electronics needs when it comes no more headaches or finding your time to get it done always use the Best Geek Squad

    I would recommend this to a friend