Customer Ratings & Reviews

Got my LG C7 replaced with the newest version, the C9. Geek squad said since they couldn't get the parts in time to fix my old TV they would upgraded to the newest version. Fast and easy.

Great to have . Purchased for both my black friday tvs. They will even come to the house for larger tvs. Cost with black friday tv fire tv was a no-brainer for peace of mind.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

I wont buy anything from best buy with out this great service

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

If it breaks they'll come out and fix it or replace, id say thats worth it

Display and sound is wonderfull Can be buy it everyone

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

I know that I will get service or replacement on my product with no hassle,

Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

Haven't needed Geek Squad assistance but have heard good things about their service.

These guys were friendly, knowledgeable, and respectful

The very best item I purchased was the 5 year protection. The very best for a small amount of money. I was really surprised and pleased with the immediate service I received.

Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.