Customer Ratings & Reviews

try to always get a geek squad protection. have had it before always worked great for me.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

Geek squad made sure that my situation was handled with the utmost best service possible.

Agents assisted with insurance purchase explained the exchange policy and what is covered

Haven’t had to use, but peace of mind if any issues arise!

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

Excellent service in us1 location and the rest shop

Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

Excellent service once you reach a person. Person I spoke with was great

The best and good to protect, and save your money I recommend this for everyone fif starts

My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

Look forward to working with Geek Squad when I have an issue with my TV.

Awesome service. Friends and very helpful and would recommend 1000000%

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

I bought this with a TV. I have not used the service on this purchase yet, but I have had to in the past and Best Buy took care of the issue. This is why I buy this service on anything above $250.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.