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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30829 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 30,829 reviews
  • Rated 5 out of 5 stars

    Quick to respond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad has been good, always been for repairs not installs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but definitely love the products i have protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I would not be without this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used my extended geek squad warranty Since chipboard was not replaceable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying warranty coverage for my Hisense T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the people at Best Buy was easy and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wsrranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but if I do Geek Squad is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about getting any warranty or insurance on my products but since everything goes thru then directly if anything goes wrong made it good to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $300 for the TV open box and got 5 years warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Tough image

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It's a tough image TV you'll never regret getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this service and a warranty on your products you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have the piece of mind this is there in case of anything.

    I would recommend this to a friend