Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 974 reviews
(974 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Streaky tv screen best buy inspected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not help me on my TV purchase at all no replacement available and I ended up spending 275.00 more out of pocket
I would recommend this to a friendRated 1 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor customer service they never repair my microwave.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They push it on you but when you need to use nothings covered
No, I would not recommend this to a friendRated 1 out of 5 stars
Upset Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cover if the delivery breaks the TV screen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Seems fishy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV just stopped working right as the warranty expired 3 months ago..... ridiculous.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fix technical issues, which means if there is any physical damage they can’t help you
No, I would not recommend this to a friendRated 1 out of 5 stars
Boycotting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you live near best buy don't waste your money on "geek squad"
No, I would not recommend this to a friendRated 1 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not put any efert to fix my TV. Thanks for the help!
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
LIARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BESTBUY BAD PLACE TO DO BUSINESS WITH.HAVE BOUGHT 2 TV BOTH HAS WENT BAD OVER THE LAST 3 YEARS.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is always a good product to purchase for electronics
I would recommend this to a friendRated 1 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never used this. So I probably shouldn't have got it.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly haven’t used it but it’s always nice to add the geek squad service.
I would recommend this to a friendRated 5 out of 5 stars
PEACE OF MIND
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review............................ Peace of mind!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Must have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuys Geek squad has the best techs around and its never a long wait
I would recommend this to a friendRated 5 out of 5 stars
Blink camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed my cameras and was very informative
I would recommend this to a friendRated 5 out of 5 stars
Laptop Protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop and within the first year my don damaged it. I didn't get the protection plan so I had to buy a brand new one. Bought the new one and got a year protection. Within the first 2 months, my son damaged it again so had to turn it in. They were able to fix. Well 2 days before my warranty ended, it was once again damaged by my son. This time it wasn't fixable. So they gave me a store credit for the price of the laptop and the protection plan. It's definitely worth getting! Only con is the turn around time. Usually takes 4-6 weeks but worth the wait!
I would recommend this to a friendRated 5 out of 5 stars
A must have for protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is the best for all of your purchases. If anything goes wrong they will help you get a new one or fix the problem with the item you bought. It really pays to have protection for anything that you bought that supposed to last a couple of years or more. I highly recommend you purchase geek squad protection coverage.
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv, great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, love the features and picture quality! The only thing missing is a sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Hoping for the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV today online and saw good/bad reviews. Will update ASAP. Fingers crossed!
I would recommend this to a friendRated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was completed in a timely manner and employee/service was great
I would recommend this to a friend