Customer Ratings & Reviews

I don't usually buy protection plans because it's better sometimes to buy a new product most times it becomes an upgrade.However money was tight, so Geek squad came to the house, did an evaluation and gave us store credit for a new TV .

I like the Geek Squad . Great product that met my needs.

Haven't had to use yet, but it is a great value to buy with electronics

Love it all the way i really recomend u guys to all

No problem with service. Haul away old tv. Drivers were f3.

Haven’t had to use it yet but protection to me is very necessary n at that price for 5 years was great!

Geek Squad rules! I always buy GS with my purchases because it’s better to be safe than sorry.

Love his TV works great and great price and service plan

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

BEST DARN WARRANTY YOU CAN GET Never had any problems

Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

I believe you should always get protection plan for purchases this big and it was quick and fast and affordable.

The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

The Geek Squad professionals quickly mounted my television and peripherals. Additionally, they assisted me in set-up and provided a thorough overview of the features.

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

Service was outstanding. Got a Rep on the phone 1st thing on a Sunday morning. Was off the phone within 10 mins and had a replacement product on its way & scheduled before we hung up. Bravo Best Buy!

The best decion ever made to buy the 5 year warranty in our major technology like Tvs and etc.

This gives us confidence in our purchase and we know that if there is an issue we can call the geek squad .

Always comes thru and perfect support because last year I had a problem with my 60" TV and they ordered the replacement screen at no cost - otherwise it would have been over $1200! Another problem a year later - and because of the on going problems - they stuck by their service and gave me full replacement cost I got the 65" same TV on sale for same as I got the 60" last year! Always on time and polite and explaining everything.

Warranty price was very welcoming and a no brainer