Customer Ratings & Reviews

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

I recently was able to get a brand new replacement Smart TV from Best Buy because I had this plan! I usually do buy extended protection plans and have never regretted doing so--especially when I hear friends and family say they have expensive repairs on electronics that are out of warranty.

Really good coverage for the price. Have had to use this before and worked well.

You hope you never have to use this protection because that means that something went wrong with your purchase. But if something dies go wrong it’s worth the price. The only downside it’s it’s dependent on availability. Meaning mu phone cracked and needed to be replaced. They were quick to write up giving me another one but they didn’t have it in stock. So, I had to go to another store to find it. Besides that it’s amazing.

When I purchased a TV through Best buy I was given a geek squad protection discount of $100 so I took advantage of it and have been using it the whole time. I've had surveillance cameras put up, home speakers installed and ethernet cable ran with this service this is an awesome deal.

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

Geek Squad 5 year standard protection. lets me know that if something happens to my TV in the first 5 years. Including damage from lighting. I am covered. There Tech support and technicians are some of the best I ever come across. I would recommend a Geek Squad extended warranty to anyone who shops at Bets Buy.

geek squad protection is great to have espcially for a quality product. 5 year will comfort me in knowing that im covered. its great to have. hopefully wont need it but you never know.

Nice to have the backup of a team that can handle all electronics issues

It's always good to have a service plan on your electronics.

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

Hopefully I will never need this 5-year protection plan for my new insignia 58 inchTV, but if I do, the price of 59.99 seems like a really great investment for additional protection.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

Amazing survive every time. Always helpful and there to guide knowledge.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

I purchased protection on my last TV, which stopped working out of nowhere. A Geek Squad member tried some trouble shooting techniques & ordered a spare part. Upon his second visit, the part didn't fix the issue. He ordered the upgraded version. I didn't have to pay anything for the TV nor his service.

So i brought this television because my other one broke and i always been a fan of Samsung. The quality of this tv is A1 just so clear and well worth the money. I highly recommend it.

I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

Just for the overall piece of mind I would implore people to buy the extended warranty on ALL major electronics purchases! You have such a great knowable staff with the Geek Squad just waiting to help you in all aspects of your life with such product! It has been a lifesaver to this family of mine in the past which is why we always buy the coverage!

Very low price for the years of service protection ever