Customer Ratings & Reviews

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

Very helpful and knowledgeable about the concerns I had.

Great picture quality! Easy set up & use too. Highly recommend

I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

I haven't needed them lately, but the Geek Squad is always there to answer any questions.

Important service that I rely on for protecting my purchase.

Great protection plans. Affordable and I hope that I don't need to use the service. Keep up the great customer service. Much appreciated. Tricia D.

Very good buy Excellent customer service representative online!

When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

The extra protection is work it, the unexpected can always happen..

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

I usually don't buy extended warranties but this was offered at a real reasonable price. I was purchasing an Insignia TV and was a little unsure on of the quality. The TV has exceeded expectations and I have not needed to use the protection so far. At least I have piece of mind in case something does go wrong. In that respect it has been well worth it.

I like it, I just hate that I can't bring it directly to the store.

Worth every penny. Always opt for the extra service.

I've said it before and I'll say it again: I always but the protection plans. I have a kid that can be hard on his electronics and this covers everything.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.