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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 30,749 reviews
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When offered, get the protection plan. You never know whether or not your purchased item is going to be the one that fails. Get the protection plan. It's worth it to relieve any product failure headaches you may encounter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the quick response and help getting my warranty process. Really nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent open box item arrived in perfect condition. Works great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Youngens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount works with any tv this is just what i needed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad protection on a 32 inch tv just for the basic coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Just get it, it ends up being worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asset to Best Buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort of knowing Geek Squad has your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for protection of your electronics a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my iPhone every time I break it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will go back every time for my iPhones and iPad. Great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this purchase is a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of protection, who wouldn't want that.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love protecting my equipment and this was exactly what i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don’t need it but happy to have it. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service Gurus!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

    I would recommend this to a friend