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Customer reviews

Rating 4.7 out of 5 stars with 30751 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 30,751 reviews
  • Rated 5 out of 5 stars

    My Best Buy for my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just gives me peace of mind knowing my new tv is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty on Paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hind sight is 20/20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Best Buy's greatest idea's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get it. You never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

    I would recommend this to a friend