Customer Ratings & Reviews

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

Geek Squad fantastic Service company with quick complaint response.

The agent mounted my tv and all the equipment connection

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

Service is always top notch here, They make sure im happy and understand everything before leaving and never rush me away

I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

Even after I bought the item, I was still able to get this protection. No classes, gimmicks or haggling. Thanks Best Buy!

Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!