Customer Ratings & Reviews

Reasonable pricing and an extensive warranty plan.

I love the protection plans they offer they are the best that’s why I always get one on anything they let me it’s worth the money and it’s so fast if you ever need to use it

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

I still think this tv is a great buy. Picture quality is very nice. Has game mode. No glasses but they are cheap enough, I recommend the regular active 3d glasses. 3D works in all model with virtually no crosstalk. Don't recommend using 3d in competitive online game play due to input lag but is amazing for campaign or co-op.

I bought a Hisense Roku t.v. that blinked out on me after a few years and I didn’t get the extended warranty. When I purchased the LG t.v. I definitely included an extended warranty package.

Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

Geek squad protection is easy and efficient. Would highly recommend

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

[Employee of bestbuy] The install was quick and seemless. No issues and extremely professional.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

I think the protection plans are best because they cover everything and geek squad doesn’t cover certain things on your tv so get the protection plan covers everything!

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

Love the protection plan always get one just to be safe personally i always get it to all my buys on best buy

It brings much relief knowing if i have any problems with my tv the greek squad is there. So far i havent had to use it but by y he time these 2 years are up I'm planning tp extend my warranty...

I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

Love this idea to have it because they give a new one

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.