Customer Ratings & Reviews

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Geek squad offers good service if you need protection and security for an electrical device its a must have

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

Really like this Sony speaker system. Get your best around volume 30 without blowing out the neighbors candles or rattling the windows. I always trust the Sony brand.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

So happy to have y’all at our disposal thank you so much

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

Always there when needed! Definitely helped fix a couple of my issues.

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

I am glad to be reassured if anything happens to my device

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.