Customer Ratings & Reviews

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

Haven’t had to use them in a while but always reliable and a must for a tv

Bought a new tv, and decided to get the geek squad protection. I have not had to use it yet, but it gives you a piece of mind knowing you have extra warranty. Best Buy has excellent geek quad techs, so worth the money.

Always buy the longest protection plan they have. If your TV gives you any problem they will replace harass free if they can't fix it.

Always need protection for electronics so bought a 2 year plan .

Geek extended warranty is a great addition to ensure a few years of maintenance free.

I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

Tv replaced within 24 hours after a line showed up horizontally on the screen

Love it! Always go with a samsung when it comes to electronically devices

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

Everything was great. Looks good. Sounds good. Quality is good

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

Love the service I receive when I need help from Geek squad

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.