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Customer reviews

Rating 4.7 out of 5 stars with 30759 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 30,759 reviews
  • Rated 5 out of 5 stars

    5 years protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years protection, nce to work with, good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable and good quality tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has gone through so much with me, very affordable and good quality t.v. It’s a very clear and audio friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks quad is always available to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying geek squad protection is like buying peace. You know they will be there if something arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with 2 items i bought and both times was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go for protection, its just worth the minimal upcharge for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved my a lot of money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my warranty to get this tv. Well worth it. It did totally cover the entire cost but it did help. If your thinking about it then there’s your answer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was done quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it ok just not where my wife wanted it. Not really their faults

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a lil insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television buying at Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have a review for this one, hope I never need The geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience at Best Buy was great per usual. Thanks Best Buy!

    I would recommend this to a friend