Customer Ratings & Reviews

I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

They def took great care of our items when delivering and mounting!

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Haven't had the need to use this yet, but bought for extra insurance.

The agents mounted my TV and connected all my devices. They were efficient and very pleasant.

This was a must have with my purchase because I brought a T.V (insignia brand)from Target and it lost brightness , I didn't purchase insurance but I did have proof of Purchase and they couldn't do anything for me and I had the Television for about 4years.I was so hurt because the T.V looks brand new.I learned my lesson so I made sure with this purchase I had insurance added.

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

definitely worth making this purchase and came in handy

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

Its a piece of mind and easy to use if needed in future.

The five year warranty is great They do what they say

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

Always add protection with quality thease days to prevent problems

I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

great warranty great price definitely recommend its totally worth it in case something goes wrong