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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30765 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 30,765 reviews
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG Oled65c6p curved tv and got rewards on my Best Buy credit card. So I was able to use the rewards to purchase a two year geek squad protection plan. I am quite pleased with knowing I will have my tv protected for two years without paying out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate protection coverage as always. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a extended warranty is something always want but get scared to deal with companies on another level of customer service and understanding. Geek squad make things so easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in store describing the differences in the tv’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it’s Worth to buy the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than… Not Safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many times, the geek squad protection has saved us from having to replace products that broke out of our control so many times! It is for sure worth the money.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Takes care of you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to do a good job of taking care of you and honoring their word

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

    I would recommend this to a friend