Customer Ratings & Reviews

Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

The computer salesperson was excellent! She had lots of knowledge and helped me decide the best computer for my needs. She was great with comparison of all computers and explained everything well.

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

As for my new TV purchase I didn't get the Manual book with info on this item: as where I can see Manufacturers info with serial number, date made and etc. info. Advice me with that. please.

We bought this protection for our laptap and love that we can have geek squad check it for viruses and ensure it is running efficently.

I love Geek Squad protection and get it on everything that I buy at Best Buy. I wish other protection plans were so easy to use, and cover as much.

Had tv since April 2024 and so far LOVE the tv !!!

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

I typically do not purchase warranties. However, the Geek Squad Service program was too good to pass on. Five years is a long period of time for an insurance/warranty program.

Great piece of mind knowing if anything goes awry with this TV they will come out to my home and repair it. Good thing, 'cause it's heavy and I'm no spring chicken anymore. Worth every penny!

I used Geek Squad protection services once in the past and was surprised how fast they fixed and shipped my item back. Since then i add their protection plan for my expensive purchases.

5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.