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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 30,774 reviews
  • Rated 4 out of 5 stars

    All Geek Squads are not equal, have backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet no more than to replace my tv and I pray that I don't have to use it unless I have to. But the word that I heard is it is good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Very helpful geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very willing to help when our television stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say What

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the thought alone with having 2 years of geek squad protection is awesome sometimes things does not begin to function properly anymore til after the 2 years but just Incase it’s always great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple advice from a geek squad representative helped me complete the set up on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the service. I am happy to know I have it if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the extra protection with electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD FIX MY LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geej squade they have fix laptops and answered many questions. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was outstanding. Arrived timely and performed service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never used but heard a lot of good just hope I never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud boombox…awesome speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good offer got this as pack with TCL tv, it was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alvarez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection plan and so far great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra insurance on used items. Totally worth it if things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend