Customer Ratings & Reviews

I would never be without the Geek Squad service plan. It is the best think for electronics and appliances.

Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

Best customer services، easy , efficient, worth it ,100%

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Always helpful and ready to answer any questions that i have had

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

LG has great picture and value. Was worth the short wait on black friday.

Great protection with BestBuy you can always be sure they will fix it or replace it

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!