Customer Ratings & Reviews

Protection important for me if my tv have any default i can change it for one in good condition

Love geek squad I always get geek swap when I buy a large item from Best Buy

Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Good economical option to protect purchase, have purchased for other electronics.

The Geek squad technician really knew his job. He helped us with getting a replacement

[Employee of bestbuy] Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

I love this plan it’s really Affordable and such an amazing price

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

I haven’t had to use it yet and hopefully never need to.

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

We always purchase the geek squad insurance it’s reasonable and it’s worth it. I recommend it to everybody.

The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.