Customer Ratings & Reviews

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

The tv would not pick up off air channels. Exchange for another tv.

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

I always hate spending money for limited product protection. However, the new Geek Squad Protection plan seemed too good to pass up. Knowing I have a few out of warranty computers in need of some tech savvy TLC, I know I'll get plenty of value out of this protection plan.

I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

Have had great experiences in the past with helping

On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

Its was good for the price and a quick replacement for my tv that decided to break before the wolrd cup final

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

You have to get the geek squad coverage are you crazy?

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

Value and quality. The sound is better than expected. Connects great with my tv.

I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

The agents fix my computer problems and I haven't had any problems since.

Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

great back up if you having problem with what you buy always a good ideal

Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.