Customer Ratings & Reviews

Great price for a great item! Got 3 of them! will have fun

The agent mounted my tv and connect all my devices

I purchased the protection plan because I had a TV go bad shortly after a year.

Great protection for your product can't go wrong with this.

I feel this purchase needed a warranty and for the price i was quoted, I could not turn down the reasonably low deal!

Getting geek squad services is the best thing you can do for yourself.

never had to use it. get it is you are scared you might need it. so it could be money well spent or wasted. Insurance basically.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

I will always purchase geek squad insuranxe for my major purchases.

Haven't had to use it, but know from experience that if I need to they cover it all and make the replacement easy

Hope it’s worth it! Definitely gives me peice of mind that my device will be fixable in the future if anything happens electrical.

I purchased this for my son . Just in case he has any problems with his tv

So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

So far it's great insurance. the couple of times I used it, it was a smooth transaction. I always get it with all my big purchases.

Best Buy has the best warranty system ever. They make thing quick and easy.

I feel good having the policy in case I ever need it. I will just call and someone will come fix my TV.

Great product! Would highly recommend. Great service as well

You can't go wrong with a geek squad warranty. It's the best in the business.

I'm told the just replace the TV if it breaks do I don't have to worry about sending in for repairs

Purchased this as an add on for a gift. For the price it's a great way to cover thing that may come up.