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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1027 Showing 20,521-20,540 of 30,861 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is the best. Thank God for Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a must. No one does it like geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it just yet, but hopefully if needed it'll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranty is definitely worth the money. Always better to have protection on your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad was easy and friendly to work with. They exchanged my TV and even tested out the new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for the right price. Thanks Bestbuy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a great warranty that will keep you at ease in case of any damage or anything in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Geek Squad protection package gives an overall better piece of mind. No need to worry if anything fails in the 2 year period. Just wish the cost was a bit less.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    insure plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty Great decision Hope they work when i need then

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was able to help with issues on phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SAUAD A++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would NOT purchase an electronic device without GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a great idea. Boomer Sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item for the price and a must have for the t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price and a must have to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good surface to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service to have for your TV's and the people are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for those just in case times. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan good price and much needed protection. Good putchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection I believe is a must when you are saving big with black Friday/cyber Monday deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my little investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it and hopefully I don't have to but seems like a good option to protect your fancy product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my remote controller and I was able to change without any problem. Give some safe mind.

    I would recommend this to a friend