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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 30,828 reviews
  • Rated 5 out of 5 stars

    Geek Squad , Peace of Mind !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been the best part of having all of our purchases covered !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting geek squad. They are quite helpful while the service lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance for the TV Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Insignia TV for my daughter's grad gift and added Geek protection. Happy I made the investment and although she hasn't had to use it yet it's the security of replacement and repair that counts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Always Get The Help I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love having the protection on all of my devices. They make it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service that you can purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful that this service exists. Life saver. You will never regret purchasing this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very satisfied with the program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and waited on us to look up everything we were wanted and answered our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my new TV, not much money, and its for 2 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Desk top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a replacement part put it because monitor would not turn on. Once replaced it runs a little slower, but it still works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase it with TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for it...yet. Just purchased this with a new TV. I always get the extended warrantees. They've come in use many many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality and service. One of the only coverages for OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flatscreen Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was the best I ever had good 4k quality also the tv had uled

    I would recommend this to a friend