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Customer reviews

Rating 4.7 out of 5 stars with 30853 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 855 Showing 17,081-17,100 of 30,853 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! If you want piece of mind then I would suggest this protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totally needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that this is a great investment. I totally recommend getting everything you purchase insured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help prevent unnecessary intrusion into the laptop and prevent viruses as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have the tv protected because what are you going to do when it stops working lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the Best Buy service all day everyday.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Best Buy service all day everyday. You have some of the techs in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty goodnesd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to be safe tv anything from electric tools to tvs laptop and the other you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the perfect addition to any electronics purchase. don’t buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a must have for peace of mind with all the new 4k technology these days. Best Buy is a winner in warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so knowledgeable and helpful the are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have a geek squad contract. Always very helpful. Save us many times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always get the protection. Best Buy is really good about helping when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for whatever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always pay to be prepared, anything can happen and I'm ready for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always know what's going on. Good knowledge of the products they sell and will get someone who does if they don't!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protectoin plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the gel squad protection. Great customer service when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to be covered in case of any accident the best you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad they was on time and accurate. Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome support!!! Clearly explains in a way non technical savvy people can comprehend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted on wall. No problems. And all programming was correctly done before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad gave me a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel relieved in case anything happened to my purchase. My protection is worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst purchase along with the TV that we ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.

    No, I would not recommend this to a friend