Customer Ratings & Reviews

No issues with their service. So far I have had no issues.

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

Great coverage for big appliances, its a must when you want to be protected

I decided to buy this insurance because the first TV that I bought get damage and start giving problem after 2 months, because it was on guarantee I was able to return it back . I decided to buy another brand that I have been using all my life and wanted to made sure that the problem will not be repeated on this one

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

Worth EVERY CENT !! if your phone starts acting wonky or goes kerplunk GEEK SQUAD to the RESCUE !!

I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

I had the protection on my old TV and I'm glad I did! MY TV broke 4 months after my original warranty ran out. I called them and they came out to fix it, they had to order a new board. They came back 2 more times, and they couldn't fix it, so they gave me another brand new TV. tv

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

We still have this tv and we haven't had any problems with it i recomend this brans

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

Great service! No matter that the problem was they could always answer any questions I had

Awesome product ro have but haven't needed to use it yet.

I highly recommend buying the protection plan when purchasing a new TV. After four years my television display went. The manufacturer had no interest in helping. I forgot I had ourched the protection plan until I signed in to my Bestbuy account. The tech who came to my home could not repair it, so I was given a credit towards a new one which is an upgrade from what I had.

Worth it for the piece of mind . Decided to go with this after 2 of our TVs purchased in the last 5yrs crapped out. Sadly they don’t make televisions like they used to , I had a Samsung that lasted me for 11 years no problems... my last Samsung only lasted for four years. Vizio lasted for 4yrs and Insignia 3yrs ...figured 5yr plan chances are good I’ll probably need it.

It’s a great protection plan, customer friendly and

We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years

Geek squad, ah, the Best Buy nerds, but don't downplay them, they know their stuff and are easiest to work with over other big box stores. Great peace of mind at a low price!

The geek squad are amazing. They know their stuff and they are very helpful