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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30633 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 30,633 reviews
  • Rated 5 out of 5 stars

    Worth the investment to pay a little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting to Have this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Geek Squad and i have never had anything but a great experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to be reassured if anything happens to my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good idea if you buy a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs aren't lasting as long as they used to. Sometimes less than a year before they develop a critical issue. This takes the worry and hassle out of getting it repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happiness with HIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use this service so I guess I made an excellent choice of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased this for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty when we purchased a TV at Best Buy for our son's room. Any time we purchase electronics for our kids, we generally get the protection plan because we know our kids aren't always gentle on electronics. I hope we never have to use the warranty, but it's nice to know we have it in case we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase, using other brand TVs is pointless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Electric Guarantee for My Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the geek squad for years, it is a great guarantee of having all of my electronics working right without any bugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true must have. NOT a scam service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for High Value Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service.. very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended we have not had to use it but o like the peace of mind incase I do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

    I would recommend this to a friend