Customer Ratings & Reviews

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

Easy to set up and great product really have enjoyed it

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

Haven’t used to Geek Squad yet haven’t had to. Daughter set it up to Alexa to turn on & off. Go to selected channels.

The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

This is the smartest thing to buy with any electronics. Geek squad is such an awesome company and will fix and answer all your questions about whatever you bought smart choose for the person who's life is accident prone.

I really like the standard Geek Squad protection! It's been very helpful to us.

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

The agent’s delivery was efficient and on time. !!!

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

Vizo system works well together, TV is brighter and clearer and sound is great.

Geek Squad protection has always taken great care of me when mishaps have occurred with any of my products!

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

I love having extra insurance on my television. It is nice to have the reassurance that if anything is wrong, it gets covered. Thank you.