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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 30,812 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i got this service plan it will make me feel more secure in this purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is absolutely worth it considering how long sets last these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted and connected to all my devices very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was good the do a perfect job thanks so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad fixed my computer issues!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this Geek Squad plan every year, and have had to use it numerous times! Comes in really handy, if you have any problems with the items that are covered under your plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection to be on the safe side just incase the tv broke after the manufacture warranty ran out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the cost. You cannot get a better insurance than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    $80 for 5 years!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $80 for 5 years! Great price on TV makes amazing deals for the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to get geek squad on any electronic that I buy for better protection and it never lets me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad protection, it is much better than some other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 year protection plan to make sure our TVs will be taken care of in the event it stops working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the service yet. The coverage is very comprehensive and price is much more reasonable than other protection / service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet but for the minimal cost and piece of mind, it's a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my GEEKSQUAD plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with all my tvs , no hassle swap for new same or upgrade

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints with purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earning pints is great reviewing the extended warranties. This should be enough words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't not give Geek Squad a good review. They are very knowledgeable and just awesome!

    I would recommend this to a friend