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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,822 reviews
  • Rated 5 out of 5 stars

    They cover Pixel Burn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it's the only insurance that covers Pixel burn on OLED screens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable priced, nice to have! It's always nice to have insurance on a product such as electronics with people who know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a appointment and all went very well. Would recommend there service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for my tv money value excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchasing the 2 years is so worth getting. I haven't had any problems but its good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection and help for the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't had to use this but comes with great protection and available help. They ran off pages to further help me to set this up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service and have had to use their service a few times with nothing but satisfaction and I will continue to use their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have a problem with your device know it's covered by a Geek.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. Thanks for sharing this with us! We're privileged to help you out if you ever need it! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that i got this warranty considering i just made a very large purchase on a samsung curve tv. Im glad to know that I'm protected no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and I recommend that everyone get this protection for their purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, haven’t used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn’t came into play yet considering it’s a great and trustworthy brand of television (LG) but it’s always better to be safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. They go above and beyond to help their customers. I have never had any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this tv. It has loads of apps that are free a beautiful picture may options. The only thing I wish it had was a tv show reminder. I need this function due to my busy life and forget what's on each night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEK SQUAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE WORKING WITH THE GEEK SQAD. THEY ARE ALWAY VERY KNOWLEDGEABLE AND WORK WITH YOU TILL PROBLEM IS SOLVED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the warranty from Best Buy. We habe used it several times and it is always easy to Gerry something repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace in mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a way to keep peace in mind. Makes me feel good knowing that you will be there when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thing to have on your side after a purchase of electronics or TV. A must buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never even a question whether or not I purchase Geek SQuad. It's always yes.

    I would recommend this to a friend