Customer Ratings & Reviews

Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

The only problem with this is it doesn’t take over until my TCL warranty goes away. So I paid for 5 years but will only get 4? Kinda crappy especially since TCL is hell to deal with and now I’m stuck with a defective TV until the warranty I paid for takes over.

I purchased the 5 year Warranty on a Sharp TV. WITH 2 months left on the Warranty , it woukdnot start. BESTBUY replacec the TV when it was unable to be replaced. Great purchase. Great price.

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Just wanted to get a little extra protection for my new TV.

Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

I mounted the TV Myself but the people were very helpful with all the advice they gave me, I appreciate all the recommendations and good energy I was given

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

In my opinion not all items need a protection plan, but for a tv in my house, needed! Tv's are so light weight and the screens are more sensitive to a cats flying attack of images on screen, the "opps I missed " thrown balls or the backswing in sword play, and of course the accidental discharge of an airsoft gun's bb's. Then for the normal household ,things like surge protection, pixel loss, speaker crackling and now days the "Smart" portions of the tv. So I say yes to tv protection plans.

We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

price worth it for peace of mind. haven't been disappointed yet.

Better to be safe than sorry. Five year warranty for peace of mind.

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

I have used the Geek Squad service via telephone to help with set-up or just any questions regarding my T.V., computer or watch

Had no real issues with the TV except for a very occasional mute effect. I would need to turn it off and on again. I had bought a warranty for it and BB came through

Unless you want to lose money instead of getting the item repaired/replaced with store credit, I always recommend family and friends to get GSP. it's worth the extra bucks in the event of any issues the item you have develops.

Better safe than sorry. Just get it, it ends up being worth it.

Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

I will go back every time for my iPhones and iPad. Great people

The Geek squad has done a great job to make sure I have a TV that work properly.