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Customer reviews

Rating 4.7 out of 5 stars with 30754 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 30,754 reviews
  • Rated 4 out of 5 stars

    Protection plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for any led or lcd tv. As time progresses single pixels may go out (has happened to me) and the entire panel will have to be replaced. This becomes expensive and after time passes they will just fulfill your warrantee on the tv because the panels are not made any more. I had a pixel go out and it drove me crazy having a white spec on the screen. Ultimately it's up to you however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I set our tv up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted both stands to my tv. It was smoothly done with the proper tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have an expert diagnose your computer prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, very bright and colorful. Easy manageable operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind is worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not yet used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope not to have to use it. Ask me again in 4-1/2 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great, making an appt is not easy and it was canceled twice, there is no way to just get a new appt time, also language barrier is a problem. But actual techs were prompt, knowledgeable, helpful, thanks to Paul and company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value warranty and Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast set up. They helped me set up the apps on the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont think about it, just get it. Its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just always get this. Its saved my @** so many times, with tvs, speakers, headsphones. Just spend the money, its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gives me peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection plan and hope I never have to use it for my Sony tv but just in case the geek squad protection plan is as good as it gets from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1Chick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ! would recommend them..anytime..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

    I would recommend this to a friend